Patrick Lencioni: The Competitive Advantage Most Organizations Miss

Patrick Lencioni interview on organizational health

Patrick Lencioni

Though I  can’t be sure, I suspect that at some point about thirty years ago, a cleverly sadistic and anti-business consultant decided that the best way to really screw up companies was to convince them that what they needed was a convoluted, jargony, and all-encompassing declaration of intent.

Patrick Lencioni is a consultant, best-selling author, and president of The Table Group, a consulting firm dedicated to building healthy organizations. He speaks and consults to a wide range of companies, including multinationals, start-ups,and non-profits.

His books include Silos, Politics, and Turf WarsDeath by MeetingThe Five Dysfunctions of a TeamThe Three Signs of a Miserable Job, and Getting Naked: A Business Fable about Shedding the Three Fears That Sabotage Client Loyalty.

His latest book, The Advantage: Why Organizational Health Trumps Everything Else in Business, is the culmination of Lencioni’s full body of work. And in the book, he lays out a strong case for why organizational health offers the greatest opportunity for competitive advantage.

Unlike his earlier books, this one isn’t in a fable format. Instead, he uses case studies, his experiences with clients, and his research to define organizational health and offer a path for leaders to achieve it.

The Four Disciplines of Organizational Health

  1. Build a Cohesive Leadership Team. If an organization is led by a team that is not behaviorally unified, there is no chance that it will become healthy.
  2. Create Clarity. Leaders create clarity for themselves and others when they are aligned, as a team, in such a way that there is no room for confusion, disorder, or infighting to set in.
  3. Over-communicate Clarity. Be sure everyone in the organization knows the answers to questions like, why does the organization exist? How do we behave? What do we do? And what is important right now?
  4. Reinforce Clarity. Be sure that every human system–every process that involves people–is designed to reinforce the answers to the organization’s most important questions.

You might also be interested in our print interviews with Patrick Lencioni on:

Getting Naked with Clients and The Dysfunctions of Teams

Podcast run time: 20:00
Intro music exluna by Jakub Koter.

Strategies for Leading People, Teams, and Projects

You can be a great marketer and a top salesperson, but if you–or your team–can’t deliver your services with unquestioned excellence, you’re career as a consultant will be a short one.

In this mini-tutorial, we’ve assembled our best interviews and podcasts on the subject of leading people, teams, and complex projects. You can read (and listen to) the leading thinkers on how to get the project results you’ve promised in a timely way–without burning out your team.

Each of our experts has a slightly different perspective on leading projects and people, and you’ll find something you can use immediately on your next project.

Scott Berkun

Scott Berkun

Mastering Project Management

For nearly ten years, Scott Berkun managed projects and teams at Microsoft. He also worked in Microsoft’s engineering excellence group, teaching and consulting with development teams. He’s the author of The Myths of Innovation and Making Things Happen: Mastering Project Management.

We asked Berkun for his advice on ramping up projects effectively, managing the common issues that arise, and how to finish any project on time and within budget.

Read the interview with Scott Berkun.

William Bridges

William Bridges

Why Change Fails

William Bridges is an internationally recognized authority on managing change in the workplace. For more than two decades, he has been helping clients with mergers, reorganizations, leadership changes, and cultural shifts.

Bridges is the author of ten books, including the best sellers Transitions and Managing Transitions. He is a frequent keynote speaker at corporate meetings and professional conferences, and the Wall Street Journal named him one of the ten top executive development presenters in America.

We had the opportunity to get both practical and inspirational tips from Bridges about how you can improve results for clients in a world of continuous flux.

Read the interview with William Bridges.

Marcus Buckingham

Marcus Buckingham

Leading for Success

Marcus Buckingham is coauthor of the bestselling books First, Break All the Rules and Now, Discover Your Strengths, and he is a well-known voice challenging business leaders to operate in new ways.

In his book, The One Thing You Need to Know…About Great Managing, Great Leading, and Sustained Individual Success, Buckingham once again takes aim at the conventional wisdom on leadership, management, and individual performance.

Read the interview with Marcus Buckingham.

Steve Farber

Steve Farber

Extreme Leadership

Steve Farber is the president of Extreme Leadership, Inc., an organization devoted to the development of leaders in the business community. He is also the co-founding director of The Center for Social Profit Leadership.

A thought leader in management, Farber is a leadership coach, consultant, and a former consultant for the Tom Peters Company.

Farber’s first book, The Radical Leap, introduced the concept of extreme leadership, which led to a Readers’ Choice Award from Fast Company magazine. Farber hasn’t finished exploring the extreme concepts he created. His book, The Radical Edge, is an intriguing fable that connects the lessons of life to the realities of leadership.

Read the interview with Steve Farber.

Rob Goffee

Rob Goffee

Leading Clever People

Rob Goffee is a Professor of Organizational Behavior at the London Business School, and an expert on leadership, corporate culture, and innovation. He’s also the coauthor of Clever: Leading Your Smartest, Most Creative People and Why Should Anyone Be Led by You?

Goffee explains how leaders should think about working with, retaining, and getting the most from clever people.

Read the interview with Rob Goffee.

James Kouzes

Achieving Credibility

In this podcast, James Kouzes, co-author with Barry Posner of the international bestseller, The Leadership Challenge, talks about the four top traits that people admire most in their leaders (competence doesn’t top the list, by the way) and how emerging leaders can develop those skills. He also discusses why some of the essential aspects of effective leaders, like affirming shared values and sustaining hope, can undermine a leader’s credibility.

Listen to the podcast with Jim Kouzes.

Patrick Lencioni interview

Patrick Lencioni

The Five Dysfunctions of a Team

Patrick Lencioni is a consultant, bestselling author, and president of The Table Group, a consulting firm that specializes in executive team development and organizational health.

Lencioni’s books include Silos, Politics, and Turf Wars Death by Meeting, and The Five Dysfunctions of a Team. In this interview, Lencioni offers us advice on an issue all consultants face: how to form and develop productive teams.

Read the interview with Patrick Lencioni.

Dan Pink

Dan Pink

What Motivates People?

Daniel Pink is the author of several bestsellers about the changing world of work, including Free Agent Nation and A Whole New Mind. For his book, Drive: The Surprising Truth About What Motivates Us, Pink looked at forty years of research on human behavior and found a mismatch between what scientists know about motivation and what business people do.

We asked Pink about the best and worst ways to motivate people for today’s challenges.

Read the interview with Daniel Pink.

10 LinkedIn Strategies for Independent Professionals

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Michael Katz: Pricing Your Services

You can offer great services, be an amazing marketer, and know everything you need to sell your services. But if you don’t get your price right, you can find yourself working harder and longer than you planned. In this podcast, I talk with Michael Katz, founder of Blue Penguin Development, about pricing for professional service [...]

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The Trade-Offs in Consulting

I hear from many of you about jumping into consulting, either by joining a firm or starting a business. The good news is that this is a great time to be in the consulting business. In the US, for example, forecasters predict that Business and Professional Services will be the second fastest growing industry in [...]

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